Manager, Sales and Marketing Excellence

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

Drive Growth. Be the Difference. Join DKSH.

DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide. Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.

Job Responsibility

General responsibilities:
  • Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Manage and conduct capability development diagnosis, including training needs analyses. Highlight critical sales and marketing competencies required and recommend solutions
  • Develop, execute and monitor capability development plans and initiatives to drive sales and marketing excellence
  • Develop and implement processes, tools and systems to support capability development activities
  • Select/hire trainers (internal/external) to execute training programs. Up-skill trainers to ensure the execution of quality training programs
  • Develop and manage implementation of training programs to increase sales and marketing competencies, including delivery of training modules
  • Monitor and evaluate post-development outcomes (e.g. competency gaps closed, application of skills, etc.) to measure learning effectiveness
  • Evaluate effectiveness of the sales and marketing framework, plans, training, process, tools and systems, etc. Identify areas for improvement and implement changes
  • Collaborate with sales and marketing teams to understand their development needs and customize development solutions that will increase their competency levels
  • Build and maintain long-term relationships with external vendors to ensure sustainability of provided services
Leadership responsibilities:
  • Manage and oversee team’s delivery of team/function goals to drive execution against goals set
  • Drive and manage learning and development of team in the area of Sales and Marketing Excellence and DKSH behavior to achieve team/function goals
  • Drive self-learning and improvement in the area of Sales and Marketing Excellence and DKSH behavior as part of continuous learning 

Job Requirements

DKSH competency

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