Manager Credit Control

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

Drive Growth. Be the Difference. Join DKSH.

DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide. Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.

Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
Manage the implementation of credit policy, processes and internal controls to ensure governance over the credit control/collections function
Assign credit limits on new customer accounts based on the existing credit policy and creditworthiness of new customers. Provide input into the setting up of terms and conditions in the agreement with customers
Review credit and collection history of existing customers. Anticipate those who are likely to default on payments and proactively monitor their payments
Follow-up on key outstanding debtors/intercompany balances and recommend solutions to recover debts. Critically assess those balances that are no longer recoverable
Manage renegotiation of customer payment plans and reassignment of credit limits to ensure recoverability of debts
Manage continuous improvement initiatives to streamline existing credit control processes and improve efficiencies through a better utilization of automated systems
Partner with internal stakeholders in improving collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving potential collection issues
Build and maintain long-term relationships with customers to ensure timely recovery of payments

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