Senior Specialist/Specialist, Commerce Digital Platform - Support & Delivery

About DKSH

DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 32,450 specialists, generating net sales of CHF 10.7 billion in 2020. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Delivering Growth – in Asia and Beyond.

Drive Growth. Be the Difference. Join DKSH.

DKSH’s strength lies in our great diversity of services, industries, clients, products, regions, and employees from various cultures. We are proud of our people: they are the best in the industry and the reason for our business success. They are passionate, energetic, and purposeful, positively touching millions of lives through the products and services we provide. Join us today if you are ready to “Drive Growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility, and have a positive impact that touches people’s lives.

Job Responsibilities

Facilitate the implementation of SAP/Hybris Solutions to enhance the customers business functionality and overall performance.
Perform analysis of customer business processes, mapping business requirements and propose end-to-end solutions that that are the best fit for the customers, based on SAPs Hybris Platform.
Provide expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits and the SAP Hybris Accelerators.
Maximize out-of-the-box capabilities of Hybris platform and propose best in class practices to fit the customization gaps in the solution.
Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more.
Understand SAP Hybris data structures, facilitate discussions about data models and leverage expertise and past experience to anticipate business implications of data modeling decisions and make necessary compromises.
Drive the development of the Product/Project Vision and scope and negotiate the right MVS (minimum viable scope), which can deliver value to the customer faster.
Drive the development of the Product Backlog and high-level release plans, aligned to the customers market commitments.
Work closely with other SAP innovative Business Solutions internal team members, SAP development teams, external partners and customer teams to ensure success

Job Requirements

Bachelor's degree in Computing/Information Technology or equivalent
Minimum four to six years' experience in a similar role
Minimum two to four years' experience in a senior capacity
Demonstrate knowledge of IT system environments (e.g. Microsoft product operating systems, networking, platforms and databases, etc.) and implementation of IT applications (e.g. SAP, mobility applicatons, supply chain solutions, .Net and SaaS)
Demonstrate knowledge in providing application implementation support, issue identification and resolution
Demonstrate knowldege in developing and maintaining policies, procedures, standards and guidelines
Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Excellent knowledge and experience in SAP Commerce Cloud (Hybris) Application Lifecycle Framework, core concepts and commerce concepts, development of extensions and add-ons, SOLR search engine, Spring Framework & Security, Application Servers (Tomcat), Web Servers (Apache), Databases (SQL Server, Oracle, DB2), XML.
Experience in SAP Commerce Cloud (Hybris) WCMS, Accelerator, Cockpits, Backoffice, Cron jobs, catalogue, order management, promotions, internationalization, personalization, security concepts, data modelling, integrations and REST.
Strong knowledge and experience with integrations to back-end systems, in particular other systems in the SAP landscape, payment gateway providers, shipping/delivery service providers.
Experience of implementing and/or supporting large web based applications server-based systems/networks, ideally within an external customer facing and SLA- driven environment.
Strong Java/J2EE, JSPs, Javascripts, JQuery, CSS, Bootstrap 3, cloud-based deployment models knowledge and experience.
Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al.
Experience working with code versioning and control systems (like SVN and GIT) will be an advantage.

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Md. Aris Md. Isa
Level 8, Menara KEN TTDI No. 37, Jalan Burhanuddin Helmi
60000 Kuala Lumpur
D: +60327784893